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Your Starlink Kit ID (also called the Starlink identifier) is a unique code assigned to your specific kit — which includes Dishy (the dish), a router, power supply, cables, and mounting hardware. You need this ID to begin activating your service at starlink.com/activate. The Kit ID is printed on the outside of your Starlink shipping box, either on a sticker or directly on the box itself, and always starts with the three letters KIT.

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Locating Your Kit ID

1

Examine the exterior of your Starlink shipping box

Look over all sides of the box for a sticker or printed label. Labels are most commonly found on the top or one of the larger side panels of the box.
2

Find the code that starts with 'KIT'

Scan the label for a code beginning with the three letters K-I-T. This is your Kit ID. It may appear alongside a barcode or QR code on the same label.
3

Enter the Kit ID at starlink.com/activate

Navigate to starlink.com/activate and enter your Kit ID exactly as it appears on the label to begin the activation process.
Keep your box until activation is complete. The Kit ID is required to activate your service.

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Troubleshooting

If you no longer have your shipping box, you have a few options to retrieve your Kit ID or an equivalent identifier:
  • Check your order confirmation email — Starlink includes your Kit ID in the order confirmation email sent to you at the time of purchase. Search your inbox for an email from Starlink.
  • Log in to your Starlink account — Sign in at starlink.com and navigate to your account dashboard. You can find your device’s serial number there, which Starlink support can use to look up your Kit ID.
  • Contact Starlink support — Visit starlink.com/support to get in touch with the support team. Have your order number or account email ready to help them locate your information quickly.
If the Kit ID you entered isn’t being accepted, try the following:
  • Check for typos — The code must start with KIT (all uppercase). Make sure you haven’t accidentally omitted any characters.
  • Watch for similar-looking characters — It’s easy to confuse 0 (zero) with O (the letter O), or 1 (one) with I (the letter I). Review each character carefully.
  • Scan instead of typing — If you’re using the Starlink mobile app, try scanning the barcode or QR code on the box label instead of manually typing the Kit ID. This eliminates the chance of a transcription error.
  • Contact support — If none of the above resolves the issue, visit starlink.com/support for further assistance.
Before discarding your shipping box, take a photo of the Kit ID label with your phone. Store it somewhere easy to find — such as a notes app or your email — so you always have it on hand if you need it later.

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Next Step

Next: Activate Your Starlink

Proceed to the online activation step.